Privacy Policy

We are committed to protecting your privacy, and we do our best to be transparent about the information we collect from website users. Please review this policy for your peace of mind.

1. Information Requests
If you would like to view the information (if any) that we hold on you, please email dbphysio@dbphysio.co.uk to request your personal data. We aim to respond to information requests within 1 month of receipt. Any inaccuracies you report to us will be rectified as quickly as possible, and we will usually be happy to delete your personal information upon request (except in special circumstances).

2. Your Information & How We Use It
If you choose to contact us via email, telephone, or one of the enquiry forms on our website, we may ask you for the following information:

• Your name
• Your email address
• Other contact details (if necessary)
• Preferred appointment date / time (if applicable)
• Preferred clinic location (if applicable)

This information is collected for the sole purpose of processing and responding to your enquiry. You will not be added to any mailing lists without your permission, and we will not send you any correspondence that is unrelated to your enquiry.

If you attend an appointment at one of our clinics, we may ask you to provide additional details, including medical information. We collect this information in order to provide the best possible treatment for your condition(s).

We try to ensure that all personal information we hold is accurate and up to date. We hold this information securely and in accordance with the relevant laws, including the General Data Protection Regulation (GDPR).

3. Google Analytics
Like many website owners, we used Google Analytics to anonymously monitor traffic and user behaviour on our website. This tool does not collect any personally identifiable information. However, if you do not want to be included in our Analytics data, you can opt out of Google Analytics using this browser add-on.

4. Cookies Policy
This website uses cookies to improve your online experience. Click here to view our cookies policy.

5. Information Security & Fraud Prevention
In order to secure the sensitive information processed via this website, we employ the services of a GeoTrust SSL certificate.


We take the risk of internet fraud very seriously. If we believe that we have received a fraudulent enquiry or that our website has been abused in any way, we reserve the right to share information with third party fraud prevention companies (including banks) and the police.

If you have any questions about our privacy policy, please email dbphysio@dbphysio.co.uk.